Quant ConnectSUPPORT TOOLS

LET’S CHECK YOUR CONNECTION

Having trouble connecting?

Run a quick check, then share the results with our support team.

Ready when you are

Four checks. Three attempts each. Usually less than 30 seconds.

Only runs when you start it

No login needed. Reports stay in your browser until you choose to share them.

If this button stays disabled, reopen the page in a current browser. / 若按钮持续不可用,请换浏览器重试。

What we’re checking

Not started
01

Independent connection

A small request to another network

Waiting
02

Website connection

The Quant Connect homepage

Waiting
03

Website resources

The website’s startup script

Waiting
04

Service connection

A public, read-only service request

Waiting

Help us understand your connection

Optional

These details will be included in the report you share.

Still having trouble? Switch between Wi-Fi and mobile data, run the check again, and share both reports with support.

What this check can tell you

This checks a few public requests at one moment. It does not test login, transactions, full page rendering or continuous availability. Browser errors do not always reveal whether DNS, certificates, routing or browser restrictions caused the problem. Results help investigate; they do not assign fault.

This page uses the same domain as the website. Save an offline copy in advance if you need a basic check when the domain is unreachable.

The independent check contacts Cloudflare. Like any website request, the destination can see your connection IP. This page does not store it in the report.